Digital Facility Management

Facility operations platform

Move work from reactive to planned. And prove it.

DFM consolidates work orders, inspections, preventive maintenance, assets and vendors into one operating record. Facility leaders use it to hold down cost per square foot, defend a capital plan, and answer an auditor in minutes.

Book a demo

Thirty minutes, built on one of your own procedures.

Take a product tour

The real screens, with real data in them.

  • ControlOperating cost
  • ReduceCompliance risk
  • ProveWhat was delivered
The DFM console showing a facility team's live work counts, next to the field app part way through a procedure on a phone

Facility teams who moved their record onto DFM

ColliersAcadia Realty TrustDoctors HospitalMission Community HospitalView all customers

The DFM platform

One operating record,
instead of four systems.

Most estates run a CMMS, a separate inspection application, a vendor portal and a spreadsheet, joined by hand. The joins are where the cost and the risk sit, and they are the reason quarterly reporting takes a week to produce.

Work order management

SLA measured from the work rather than estimated, with cost attributable to the site and the asset.

Inspections and compliance

Statutory and internal programmes with evidence retrievable by unit and date, and findings tracked to closure.

Asset and equipment history

Service history and condition readings per asset, which is what a repair-or-replace case needs behind it.

Vendor management

Attendance and delivery verified independently of the invoice, with insurance currency tracked.

Analytics and reporting

Work mix, PM compliance, SLA attainment and repeat failures, calculated from completed work.

Field execution

Works with no connectivity in twelve languages, which is why the completion data comes back complete.

By industry

The economics differ by sector

A hospital is judged on survey outcomes, a retail estate on downtime and standard drift, a campus on its deferred maintenance backlog. Each page names what that sector is actually measured on.

The gap worth closing

The work mix
is the budget

Facility cost is driven less by the rates you negotiate once a year than by how much of the work is unplanned, which is decided every week. This is the distance between the middle of the market and the top of it.

3 to 5x
Cost of a reactive repair against the same work planned
91%
Top-quartile PM compliance rate
Above 80%
Planned work ratio held by top performers
Under $2.50
Top-quartile cost per square foot per year

Figures are published industry benchmarks from IFMA and BOMA operating-cost surveys, not DFM customer results.

When surveyors came for the Joint Commission audits, they saw our system in action and were impressed about how easily we could produce proof of inspections. DFM was instrumental in us getting our Joint Commission accreditation.
Corey Anderson, Facility Manager, Doctors Hospital
A hospital facilities technician checking a medical gas panel in a clean utility corridor

Resources

Written for the person who has to change something

Long-form guides on the programmes that carry the most cost and risk, short pieces on why implementations stall, and the inspection procedures themselves. No form to fill in first.

See it on one of your own procedures

Send us a round you run today. We will build it before the call and show it executing on a phone, with your own reporting behind it.

Book a demo